Payment is due as outlined in your invoice or agreement. Services may not begin or continue until payment has been received, unless otherwise stated in writing. All fees are quoted based on the scope of services agreed upon at the time of engagement.
Invoices not paid by the stated due date may be subject to late fees or service delays. Continued non-payment may result in suspension of services until the account is brought current.
Fees for services rendered are non-refundable once work has begun. This includes, but is not limited to, tax preparation, consulting, advisory, and review services. Time, expertise, and resources are allocated upon engagement.
Services are provided based solely on the scope outlined in your service agreement or invoice. Any additional services requested outside of the original scope may require a separate agreement and additional fees.
Clients are responsible for providing complete, accurate, and timely information. Authentic Financial Group is not responsible for errors or delays resulting from incomplete, inaccurate, or omitted information provided by the client.
The Authentic Financial Group does not guarantee specific outcomes, including but not limited to tax refunds, balances due, funding approvals, or financial results. All guidance is provided based on information available at the time of service and applicable rules and regulations.
The Authentic Financial Group’s liability is limited to the fees paid for the specific service provided. We are not responsible for penalties, interest, or outcomes resulting from information supplied by the client or decisions made based on guidance provided.
By engaging services with The Authentic Financial Group, clients acknowledge that they have read, understood, and agree to these terms and policies.